Senior Account Manager
Financial Services Membership Body
City of London
Basic Salary £50,000 with excellent benefits including Pension, Healthcare, Subsidised Gym, Social Activities, Training & CPD
Permanent Role, Full Time
Our client a leading, reputable and well-regarded Financial Services Membership Body is currently recruiting for a Senior Account Manager to deliver the member account management strategy in line with engagement and retention targets and across the breadth of the organisation.
To deliver the Member account management strategy in line with engagement and retention targets and across the breadth of the organisation
To broaden and deepen member engagement and communicate the value proposition effectively to the member base
To insightfully serve members and enhance the member experience
Document member insights and communicate back into the organisation to support development of our policy, operational delivery and commercial activities
Support driving commercial revenue streams by providing introductions to training, events and other products.
Duties and Responsibilities
Responsible for a portfolio of members across product and service streams.
To support Relationship Managers across the organisation to identify opportunity to broaden engagement and grow interaction across the
To attend finance events as required to broaden knowledge of the issues members face and to network
To promote best practice across tools and processes aimed at building and showcasing member value
To champion member interests both internally and in the wider business community
To help develop and build on member engagement strategy for specific member cohorts
Knowledge, Experience & Attributes Required
Broad knowledge of financial services
A degree or other equivalent, relevant qualification or experience
Excellent interpersonal and communication skills
A positive can-do attitude who is willing to get into the detail to develop practical answers to complex issues
Proactive and diligent with the ability to deliver to deadline and to a high standard
To apply to this role please send your CV
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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