Membership Systems Manager – London

CRM
Ref: 499 Date Posted: Friday 13 May 2022
LinkedIn ShareShare

Membership Systems Manager

Membership Body

3 Days Victoria, Central London, 2 Days Home

Basic Salary £35,000-£38,750 plus benefits including 28 Days Holiday, Pension Scheme, Health Insurance and Life Assurance

Permanent, Full Time

 

Our client a reputable and well-established membership body is looking for a Membership Systems Manager.

 

The Membership Systems Manager will ultimately take ownership of our CRM, helping us to develop membership intelligence and deliver value to our members.  They will be the go-to information expert, ensuring all membership information is accurate and up to date.  They will manage the membership renewals process and onboarding of new members.  In addition, they will assist with rollout of membership services to new and renewing members, including recording business solutions consent and providing information regarding online membership portal and related functionality.

 

KNOWLEDGE, SKILLS AND EXPERIENCE

 

Delegate requirements

 

Experience of managing membership databases and interlinking online functionality

Experience of scoping online projects and working with selected suppliers to deliver to time and to budget

Experience of managing system issues through to resolution with external suppliers

Excellent oral and written communications

Experience in using all standard Microsoft programmes is essential

A self-starter who can work independently and as part of a team

Attention to detail essential

Able to demonstrate an analytic approach to data

 

Education and work experience

 

Degree level education or equivalent

5 years’ experience of database management/CRM, ideally within a membership organisation, NFP or trade association

 

Desirable

 

Strong knowledge of Microsoft Dynamics CRM

A strong understanding of running a Corporate Membership scheme

 

To apply please send your CV.

 

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

 

membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

 

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.