Membership Executive - London

Account Management
Ref: 121 Date Posted: Sunday 16 Feb 2020
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Membership Executive

Financial Services Membership Body

City of London

Basic Salary £35,000 with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPD

Permanent Role, Full Time


If you have either membership experience or account management experience working within the financial services sector we would love to hear from you – Banking, Private Equity, Venture Capitalist, Investment Firms, Fintech etc.


Our client a leading, reputable and well-regarded Financial Services Membership Body is currently recruiting for a Membership Executive to support the membership team in identifying and articulating the value of membership to internal and external stakeholders.

Duties and Responsibilities


To deliver the Member account management strategy in line with engagement, and retention targets and across the breadth of the membership body

To retain a portfolio of the existing membership by working with internal stakeholders to articulate the value of membership externally

To broaden and deepen member engagement and communicate the value proposition effectively to the member base

To build and own an over-arching value proposition for a member segment

To track and record member activity including involvement in policy, training and event engagement in order to keep a ‘helicopter view’ of each member’s interaction

To create and maintain engagement plans to meet team objectives

To identify and articulate opportunities for members according to ‘type’ across the wider team encapsulating the ‘how to’ of broader engagement  

To flag additional opportunities for upselling/attracting new members where appropriate

Support management of the member inbox in a timely manner fielding queries to the wider team where appropriate

Represent and champion the membership voice in internal discussions


Qualifications, Experience & Attributes Required


A degree or other equivalent, relevant qualification or experience.

Capable of interacting with members and articulating the membership value proposition

An interest in financial services and the brand and product

An analytical mindset, interested in a broader understanding of the member base

Ability to liaise with a breadth of internal stakeholders across functions

Microsoft Office competency (Excel, Powerpoint and Outlook)

Excellent verbal and written communication skills


To apply to this role please send your CV


Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.


membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

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