Financial Services Membership Body
City of London
Basic Salary £35,000 with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPD
Permanent Role, Full Time
If you have either membership experience or account management experience working within the financial services sector we would love to hear from you – Banking, Private Equity, Venture Capitalist, Investment Firms, Fintech etc.
Our client a leading, reputable and well-regarded Financial Services Membership Body is currently recruiting for a Membership Executive to support the membership team in identifying and articulating the value of membership to internal and external stakeholders.
Duties and Responsibilities
To deliver the Member account management strategy in line with engagement, and retention targets and across the breadth of the membership body
To retain a portfolio of the existing membership by working with internal stakeholders to articulate the value of membership externally
To broaden and deepen member engagement and communicate the value proposition effectively to the member base
To build and own an over-arching value proposition for a member segment
To track and record member activity including involvement in policy, training and event engagement in order to keep a ‘helicopter view’ of each member’s interaction
To create and maintain engagement plans to meet team objectives
To identify and articulate opportunities for members according to ‘type’ across the wider team encapsulating the ‘how to’ of broader engagement
To flag additional opportunities for upselling/attracting new members where appropriate
Support management of the member inbox in a timely manner fielding queries to the wider team where appropriate
Represent and champion the membership voice in internal discussions
Qualifications, Experience & Attributes Required
A degree or other equivalent, relevant qualification or experience.
Capable of interacting with members and articulating the membership value proposition
An interest in financial services and the brand and product
An analytical mindset, interested in a broader understanding of the member base
Ability to liaise with a breadth of internal stakeholders across functions
Microsoft Office competency (Excel, Powerpoint and Outlook)
Excellent verbal and written communication skills
To apply to this role please send your CV
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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