Membership Communities Executive – London

Ref: 337 Date Posted: Tuesday 26 Oct 2021
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Membership Communities Executive

Professional Membership Body

Hybrid Working commutable to Holborn, Central London

Basic Salary £32,478 with excellent benefits Life assurance plan, Pension scheme with 8% employer’s contribution, 26 days annual leave plus bank holidays, Private healthcare care (BUPA) option, Health screening, Interest free season ticket loan, Cycle to work scheme, Employee performance recognition

Full Time, Permanent


My client a reputable and established professional membership body is currently searching for a Membership Communities Executive.


The Role


To support the volunteer communities in delivering their corporate objectives by providing Communities Managers with high quality administrative support; doing this within the institute values and behaviours.


Principal Accountabilities


Provide board level administration support, coordination of meetings and administration support

Provide project support to the team to increase the engagement and development of the communities to benefit members

Point of contact for communities volunteers

Provide support for groups

Assist in the development of all forms of regular member communications, including liaising with the necessary internal contacts.

Ensure volunteer information is recorded on CRM, which can be used for mailing lists

Support Communities Managers in collating information for regular reports, research outputs and other trackers.

Update the Communities pages on the website.

Support the volunteer recruitment process for boards, committee and working groups.

Provide any other support to Communities Managers or the wider team as required.

Knowledge and Experience

Educated to at least ‘A’ level standard or equivalent

Good written communication, and excellent interpersonal skills

Able to prioritise, use own initiative, and multi-task to balance a busy workload

Excellent attention to detail

Good IT skills (Outlook, Word, PowerPoint, Excel, social media)

Ability to work collaboratively as part of a multi-site team

Strong organisational skills

Experience in minute taking

A team player

Take personal ownership on delivering high standards of service to agreed departmental and organisational benchmarks

Adaptable in non-routine or non-standard situations

Tact and diplomacy in dealing with sensitive and confidential matters.


Experience of working with volunteer communities

Experience in producing management information and report writing

Experience of working across different teams or directorates

Experience of supporting research

Experience of working in a regulatory/membership environment/financial sector


To apply to this role please send your CV


Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.


membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.