Member Service Administrator – London

Customer Service
Ref: 274 Date Posted: Tuesday 13 Jul 2021
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Member Service Administrator

Professional Institute/Awarding Body

Fully Home Based or London with Hybrid Working

Basic Salary £25,000 with excellent benefits including 25 days Holiday, Group Personal Pension scheme, Group Death in Service, Group Permanent Health Insurance, Season ticket loan, Free eye tests, Training and development opportunities , Flexible working

Full Time, Permanent Role

 

My client a well-respected and reputable professional institute/awarding body in London is currently recruiting for a Member Service Administrator.

 

The Role

 

To provide administrative and customer service support across the member services department, including individual/group renewals, responding to general enquiries, and maintaining accurate records on the Institutes CRM system.

 

Essential experience, knowledge and skills

 

Experience:

 

Minimum of two years’ experience in a similar membership or customer services team environment.
 

Knowledge:


Excellent knowledge of MS Office, in particular MS Excel and Word.
Familiarity with use of database/CRM software

 

Skills:

 

Excellent time management

Sound numeracy and drafting skills.

 

Qualifications:

 

Undergraduate degree or equivalent.

 

To apply to this role please send your CV

 

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

 

membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

 

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.