Head of Membership - London

Ref: 79 Date Posted: Thursday 28 Nov 2019
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Head of Membership

Membership Body

Hammersmith, West London

Basic Salary £50,000 plus excellent benefits 25 days paid holiday per year, a stakeholder pension scheme to which the company contributes, private medical

Full Time, Permanent


Experience managing a membership sales team is a MUST!


My client a leading membership body is looking for a Head of Membership.


Key Duties


Lead, including setting objectives and completing performance reviews, the membership and awards team of 4

Have primary responsibility for the ownership of Membership, Awards, - and any associated products, collateral, web page content and internal product training;

Have accountability for the development and implementation of initiatives to deliver the agreed plans and the future strategy for both Membership (including UK and International proposition) and Awards and liaise with Programme Office accordingly;

Be accountable for Membership sales and retention and have responsibility for Membership recruitment;

Have responsibility for the sales of Awards

Have accountability for the reporting against Key Performance Indicators for the overall performance of the Membership, Awards, Events and Publications products. 

Working closely with the Membership and Services Delivery Director, develop overall (global) strategies for Membership and Awards products.

Work with Membership and Services Delivery Director to shape and implement global recruitment, retention and engagement strategies for Members, and strategies for the sale and promotion of Awards.


Person Specification




Management (either directly or indirectly) of a sales function

Strong communication skills – ability to engage and communicate with a range of stakeholders

Strong IT skills (intermediate plus) in Word, and Excel 

Membership and / or Awards services background

Involved in engagement strategy

Proven track record of successful people management 

Experience of implementing and managing new initiatives

Strong budget management skills

Experience of working with teams at all levels of an organisation




Experience of delivery in a B2B commercial environment

Proven sales record

Salesforce and dashboard reporting experience


To apply to this role please send your CV


Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.


Recruitment Bespoke is acting as recruitment business in relation to this role. Recruitment Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Recruitment Bespoke is a group of new and established recruitment businesses across multiple disciplines including membership bespoke, the UKs only recruitment agency dedicated to the needs of membership based organisations. Please see our website for further details and all of our live vacancies.

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