Global Membership Officer – London

Membership
Ref: 494 Date Posted: Friday 06 May 2022
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Global Membership Officer

Global Membership Organisation

Paddington, London Office Based with Hybrid Working Arrangements

Basic Salary £36,000-£38,000 with excellent benefits

Permanent, Full Time

 

An excellent opportunity for a Senior Membership Officer to join a global Membership Organisation with 140 members across 80 countries around the world. You will be based at their Paddington, London Offices with hybrid working arrangements

 

If you are a membership professional with experience across membership, events and marketing for similar association, professional or trade body we would love to hear from you. Speaking a language would be advantageous particularly Spanish, French or Mandarin

 

The role of Global Membership Officer

 

To deliver, with colleagues, the objectives in line with the association’s strategy which is set by the board of directors. Each Senior Membership Officer is responsible for core activities which are central to the function of the association.

 

These include:

 

Supporting groups of members, (currently defined by region) for their development, learning and to facilitate engagement with each other. In addition, it will involve maintaining and reviewing member’s data, information and status reports, managing membership fees, supporting new member recruitment and other member-related admin.

Working with the Boards associated with that region as secretariat. This will include board agenda and paper production, arranging and attending meetings, minute-taking and action follow up.

Managing or supporting events – start to finish organisation and delivery of virtual and international in-person events (ranging from 20-300 attendees).

Specialist/Common Interest Groups. Including facilitating and arranging events (virtual to start with), preparing supporting materials, identifying relevant content and promotion of events.

Maintaining our new processes and systems including: the integrity of our new database, administrative processes, the finance system and the events systems.

 

Personal specifications

 

Essential:

 

3-5 years’ experience in a member relations role within a professional association or in a related discipline such as member engagement, event management or marketing & communications.

Proven ability to engage and cultivate B2B relationships with stakeholders at all levels and across diverse cultures.

Strong verbal and written communication skills with an ability to adjust messaging as appropriate to suit the audience.

Experience in the planning and delivery of events and/or projects on time and on budget.

A high level of digital literacy with experience in leveraging online communication platforms, information systems and other technology both internally and externally.

Thrive working in a small team environment.

Ability to multitask and juggle a variety of tasks at once.

A good lateral thinker where your ideas will have a positive impact on the value members derive from their membership.

Possess an easy-going, confident and friendly personality, with a sense of humour.

Degree educated

 

Desirable:

 

Languages would be an asset

Previous use of CRM systems (e.g. Salesforce)

Copywriting and proofreading

 

To apply please send your CV

 

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

 

membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

 

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.