Communities Executive - Central London

Ref: 19 Date Posted: Monday 08 Jul 2019
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Communities Executive

Chartered Institute

Central London

Basic Salary £31,526 with excellent benefits Life assurance plan, Pension scheme with 12% employer’s contribution, 26 days annual leave plus bank holidays, Private healthcare care (BUPA) option, Health screening, Interest free season ticket loan, Cycle to work scheme, Employee performance recognition

Permanent, Full Time


My client a reputable and established chartered institute based in Central London is currently searching for a Communities Executive.


The Role


To support the volunteer communities in delivering their corporate objectives by providing Communities Managers with high quality administrative support; doing this within the institute’s values and behaviours of Community, Integrity and Progress.


Main Duties


Support the Communities Managers with the administration of boards, committees and working groups, including organising/scheduling meetings, producing agendas and papers, and, where appropriate, taking minutes and recording actions.

Assist in the coordination of member-led working groups developing life-long learning offerings, including the production of surveys, assisting with meeting logistics and updating records.

Assist in the development of all forms of regular member communications, including liaising with the necessary internal contacts.

Assist with event management including contacting speakers, liaising with Events Managers and presenters, and assisting in collating written materials and slides.

Ensure information is continuously updated for all boards, committees, and working groups on central records, mailing lists and the institute website.

Support Communities Managers in collating information for regular reports, research outputs and other trackers.

Liaise with the Policy, Public Affairs, Research, Events, Internal Communications and General Counsel Teams in completing activities for boards, committees and working groups.

Liaise with senior members and other volunteers by email, phone, video conferencing and face-to-face meetings in a timely, professional and diplomatic manner.

Update the Communities pages on the institute’s website.

Provide any other support to Communities Managers or the wider team as required.

Knowledge and Experience Required


Educated to at least ‘A’ level standard or equivalent

Good written communication, and excellent interpersonal skills

Able to prioritise, use own initiative, and multi-task to balance a busy workload

Excellent attention to detail

Good IT skills (Outlook, Word, Powerpoint, Excel, social media)

Ability to work collaboratively as part of a multi-site team

Strong organisational skills

Experience in minute taking

A team player

Take personal ownership on delivering high standards of service to agreed departmental and organisational benchmarks

Adaptable in non-routine or non-standard situations

Tact and diplomacy in dealing with sensitive and confidential matters.


Experience of working with volunteer communities

Experience in producing management information and report writing

Experience of working across different teams or directorates

Experience of supporting research

Experience of working in a regulatory/membership environment/financial sector


To apply to this role please send your CV


Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.


membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

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